INTRODUCTION
Your privacy and security of your personal information are very important to us. This Cookies & Privacy Policy describes how we, Community Music Initiative Ltd, a limited company governed by the laws of the United Kingdom of Great Britain and Northern Ireland (the “Company”, “we,” “our,” or “us”), collect, store, use and disclose personal information (as defined below) from users of the website located at www.onlinemusicexams.org and a mobile application associated with it (collectively, the “Platform”).
We aim to limit our collection of personal information to only such personal information as required for legitimate purposes. We take appropriate security measures to protect your personal information and also require this from third parties that process personal information of the Platform users on our behalf. We respect your right to access your personal information or have it corrected or deleted, at your request. If you have any questions, or want to know exactly what personal information we keep about you, please contact us.
We may amend this Cookies & Privacy Policy from time to time. We will post any changes to this Cookies & Privacy Policy here so that you always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this Cookies & Privacy Policy on a regular basis. All capitalized terms not defined herein are defined in our Terms & Conditions found at www.onlinemusicexams.org/terms-and-conditions. By using the Platform, you acknowledge that you accept the practices and policies outlined in this Cookies & Privacy Policy and you hereby consent that we will collect, store, use, and disclose your personal information in the following ways. If you do not agree with any practices in this Cookies & Privacy Policy, please stop using the Platform.
PERSONAL INFORMATION COLLECTED THROUGH PLATFORM
“Personal information” is any information which is related to an identified or identifiable natural person. When you sign up for an account or register for an exam on the Platform, we may collect the following personal information from you: your name, company name, email address, billing address, phone number, birth date, gender, any information provided by you voluntarily, and other personally-identifiable information about you. When you take an exam we will make an audio-video recording of you (and of your parent/legal guardian if you have not reached the age of consent).
NON-PERSONAL OR AGGREGATE INFORMATION WE MAY COLLECT
We may collect data which is anonymous and pseudonymous, including, but not limited to, browser type, browsing history, information concerning user interaction with the Platform, page views, demographics, language settings, and time/date of login.
INFORMATION USAGE
We only use information about you to support your experience throughout the Platform or to communicate with you about our Services. In particular, we collect information about you to:
In addition, we may need to share information about you with law enforcement agencies, regulators, LRS Learning Records Service, the UK Department for Education, courts, public authorities, fraud prevention agencies and emergency services, to comply with their request or with applicable laws.
We reserve the right to use and disclose non-personal information and anonymous aggregate statistics for any purpose and to any third party at our sole discretion.
SHARING YOUR INFORMATION WITH OUR PARTNERS & VENDORS
From time to time, we will share your personal information with our partners and vendors (including, payment processing companies such as PayPal, Amazon Pay, Weepay, or Google Pay and video recording platform “addpipe”) to deliver you the Services we offer. We will share your personal information with the LRS Learning Records Service to add your name to the qualification database (provided that you have successfully passed an exam). We may also pass your personal information to an appropriate law enforcement agency if we obtain any evidence that leads us to believe that any abuse has occurred whilst exam recording has taken place.
Please be sure to read the privacy policies of any such partners and vendors. It is those partners’ and vendors’ responsibility to protect any information you give them and we cannot be held liable for their wrongful use of your personal information.
FEEDBACK
If you leave any feedback or suggestions (“Feedback”) on the Platform or in an email to us, you hereby assign to the Company all rights in the Feedback and agree that the Company shall have the right to use such Feedback and related information in any manner it deems appropriate. We will treat any Feedback you provide to us as non-confidential and non-proprietary. You agree that you will not submit to us any information or ideas that you consider to be confidential or proprietary.
THIRD-PARTY ADS
This Cookies & Privacy Policy does not apply to third party ads posted on our Platform. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of websites belonging to such third parties prior to making use of these websites.
COOKIES POLICY
A “Cookie” is a small simple file that is sent along with pages of this Platform and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit. Cookies are considered personal information under GDPR (European General Data Protection Regulation). We use cookies to make navigation easier and analyse your usage of our Platform (including, your preferences). When you visit our Platform for the first time, we will show you a pop-up with an explanation about cookies. You do have the right to opt-out and to object against the further use of any cookies. However if you do so, please keep in mind that our Platform may no longer work properly.
By using the Platform, you agree that we may install technical or functional cookies. These cookies ensure that certain parts of the Platform work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our Platform. This way, you do not need to repeatedly enter the same information when visiting our Platform and, for example, the items remain in your shopping cart until you have paid. We may place these particular technical and functional cookies without your consent.
Moreover, we use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our Platform in order to tailor it to customer needs. We only use this information for statistical analysis purposes and later the data is removed from our servers. Overall, cookies help us provide you with a better experience, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Also to keep in mind: We have made agreements about the use of cookies with other companies that place cookies. However, we cannot guarantee that these third parties handle your personal data in a reliable or secure manner. Parties such as Google are to be considered as independent data controllers. We recommend that you read the privacy statements of these companies.
WordPress Cookies:
| Cookie Name | Purpose |
| wordpress_[hash] | Used to store your authentication details. Its use is limited to the Administration Screen area |
| wordpress_logged_in_[hash] | Indicates when you’re logged in, and who you are, for most interface use. |
| wp-settings-{time}-[UID] | This is used to customize your view of admin interface, and, where applicable, also the main site interface. |
| PHPSESSID | Used in order for the server to associate a given session with a given request |
WooCommerce Cookies (frontend):
| Cookie Name | Purpose |
| woocommerce_cart_hash | Helps WooCommerce determine when cart contents/data changes. |
| woocommerce_items_in_cart | Helps WooCommerce determine when cart contents/data changes. |
| wp_woocommerce_session_ | Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. |
| stripe_mid
stripe_sid |
Set by the WooCommerce Stripe Payment Gateway plugin. Learn more https://stripe.com/gb/privacy |
WooCommerce Cookies (backend):
| Cookie Name | Purpose |
| woocommerce_snooze_suggestio ns [suggestion] | Allows dashboard users to dismiss Marketplace suggestions, if enabled. |
| woocommerce_dismissed_sugges tions [context] | Count of suggestion dismissals, if enabled. |
| tk_ai | Stores a randomly-generated anonymous ID. This is only used within the dashboard (/wp-admin) area and is used for usage tracking, if enabled. |
Wordfence Cookies:
| Cookie Name | Purpose |
| wfwaf-authcookie-(hash) | This cookie is used by the Wordfence firewall to perform a capability check of the current user before WordPress has been loaded.
This is only set for users that are able to log into WordPress
This cookie allows the Wordfence firewall to detect logged in users and allow them increased access. It also allows Wordfence to detect non-logged in users and restrict their access to secure areas. The cookie also lets the firewall know what level of access a visitor has to help the firewall make smart decisions about who to allow and who to block. |
| wf_loginalerted_(hash) | This cookie is used to notify the Wordfence admin when an administrator logs in from a new device or location.
This is only set for administrators.
This cookie helps site owners know whether there has been an admin login from a new device or location. |
| wfCBLBypass | Wordfence offers a feature for a site visitor to bypass country blocking by accessing a hidden URL. This cookie helps track who should be allowed to bypass country blocking.
When a hidden URL defined by the site admin is visited, this cookie is set to verify the user can access the site from a country restricted through country blocking. This will be set for anyone who knows the URL that allows bypass of standard country blocking. This cookie is not set for anyone who does not know the hidden URL to bypass country blocking.
This cookie gives site owners a way to allow certain users |
| from blocked countries, even though their country has been blocked. |
Pipe Cookies – addpipe.com:
| Cookie Name | Purpose |
| _ga | Created by Google Analytics and is used for identifying a user. |
| _gid | Created by Google Analytics and is used for identifying a user. |
| _iub_cs-[hash] | Created by Iubenda’s cookie manager solution. |
BUSINESS TRANSFERS
We may sell, transfer or otherwise share some or all of our assets, including your personal information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.
DATA STORAGE
We use DigitalOcean (www.digitalocean.com) servers to safely store your information. The data centres where we store your information are located in the United Kingdom.
SECURITY
The security of your information is very important to us. We apply all reasonable security measures and complying with the industry standards to protect your personal information (including, preventing the loss, misuse, unauthorized access, disclosure, alteration and destruction of your personal information). Notably, access to the Platform’s database with your personal information is held behind administrative logins and managed, controlled and limited to authorised website administrators and support technicians only. Data transmitted between browser and application servers is encrypted using an SSL certificate. Data is backed up weekly. The Platform’s server software is updated regularly to ensure we are running the latest and safest software (where applicable and depending on compatibility). The server’s firewall is configured to prevent unauthorised access, and activity is automatically monitored to detect and ban malicious activity.
Please be aware, however, that despite our efforts, no security measures are impenetrable. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Thus, while we strive to protect your personal information, we cannot ensure and do not warrant the security of any information you transmit to us.
When you use your login credentials on our Platform, you are solely responsible for keeping them confidential. Do not share them with anyone. If you believe your password has been misused, please contact us immediately. You are also responsible for the security of your personal devices and for making sure they are protected against unauthorised access.
WE DO NOT RESPOND TO DO NOT TRACK SIGNALS
Our Platform does not respond to and does not support the Do Not Track (DNT) header request field. If you turn DNT on in your browser, those preferences will not be communicated to us in the HTTP request header, and we will continue tracking your browsing behaviour.
MINORS (CHILDREN) POLICY
The age of majority depends upon jurisdiction and application, but it is generally set at eighteen (18). Minors or the underaged may use the Platform but only with the consent of a parent or a legal guardian. We do not knowingly collect or solicit personal information from anyone under the age of 18. If you are under 18 or have not reached the age of consent, your parent or legal guardian shall register you for an exam or contact us if there are any questions. Please do not send any information about yourself to us, or other users of the Platform, including your name, address, telephone number, or email address. In the event that we learn that we have collected personal information from an individual under the age of 18 without the consent of a parent or legal guardian, we will delete that information as quickly as possible.
YOUR RIGHTS UNDER GDPR
The European General Data Protection Regulation (“GDPR”) is a regulation in EU law on data protection and privacy for all individual citizens of the European Union and the European Economic Area. It also addresses the transfer of personal data outside the EU and EEA areas. Our collection, processing and protecting of personal information of those who access the Platform from a European county, is compliant with GDPR.
If you are accessing and using the Platform from the European Union and the European Economic Area, you have the following rights with regard to your personal information:
If you would like to exercise any of the above rights, please send an email to: info@onlinemusicexams.org.
We represent and warrant that your personal information is:
Date Retention: Generally, your personal information will be erased when (i) it is no longer needed for its original processing purpose, (ii) you withdraw your consent for us to store by deleting your Account, (iii) there is no preferential justified reason for the processing of your personal information and you object to our processing of your personal information, or (iv) erasure of your personal information is required in order to fulfil a statutory obligation under the EU law or the right of the EU Member States. Therefore, we will make sure your personal information will be erased under all of the above-mentioned circumstances. You may request us to erase your personal information verbally or in writing and we have one (1) month to respond to any such request.
Data Breach Notification: Should there be a personal data breach leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed, we will notify you and appropriate supervisory authority without undue delay and, where feasible, not later than seventy-two (72) hours after having become aware of it.
YOUR RIGHTS UNDER CCPA
The California Consumer Privacy Act (“CCPA”) is a state-wide data privacy law that regulates how businesses all over the world are allowed to handle the personal information (PI) of California residents CCPA provides California residents with five core rights to data privacy and an effective way to control their personal information. If you are a California resident, you have the following rights with regard to your personal information:
Additionally, a California consumer has the right to request that a business delete any personal information about the consumer which the business has collected from the consumer. However, a business or a service provider shall not be required to comply with a consumer’s request to delete the consumer’s personal information if it is necessary for the business or service provider to maintain the consumer’s personal information in order to:
Conflict resolution under CCPA: Prior to initiating any action against a business for statutory damages on an individual or class-wide basis, a California consumer shall provide a business 30 days’ written notice identifying the specific provisions of this title the consumer alleges have been or are being violated. In the event a cure is possible, if within the 30 days the business actually cures the noticed violation and provides the consumer an express written statement that the violations have been cured and that no further violations shall occur, no action for individual statutory damages or class-wide statutory damages may be initiated against the business. Contact us should you need to exercise any of your rights under CCPA.
HOW TO LEARN WHAT INFORMATION WE STORE ABOUT YOU
You have a right to learn what personal information about you is kept by us by submitting a request to our email address info@onlinemusicexams.org. You can modify or remove information about you that is stored by us by logging into your account and changing your information from your Account settings or by writing us to the same email address.
OPT-OUT OPTION
You may receive updates, newsletters, surveys, offers, ads and other promotional materials from us via your email. You may indicate a preference to stop receiving further communications or notifications from us by following the unsubscribe link provided in the e-mail you receive. Despite your indicated preferences, we may send you service related communication, including notices of any updates to Platform’s Terms & Conditions, Cookies & Privacy Policy, warranty or other statements.
CONTACT US
Community Music Initiative Ltd
Industrial Park, 2 Brooker Road,
Waltham Abbey EN9 1HU
Website: www.onlinemusicexams.org
Email: info@onlinemusicexams.org